I even got talked into purchasing a new AW because it was supposed to be better. I went for a quick 10 minute walk before work this morning just to get my heart rate up and I only got credit for 1 minute. She is having the issue where her Workout time is not fully reflected on the Exercise ring, despite maintaining >105 BPM heart rate. I wish Apple would address and fix this issue; but until they do if you immediately unpair from your phone and re-pair as soon as you encounter the problem at least there will be no break in your recording of exercise and you can close your rings. My Fitbit Ionic stopped working three days into a sea-kayaking trip where it got wet from paddling and from one swim. This means that if you move out of range with your iPhone (about 10 metres), you won’t be able to make calls, send messages or use data through your Watch. Registered 29 minutes on exercise ring though app registered full time and steps. Thank you! I really love my Watch but I’m really tired of issues like this, especially when this fu**ing watch costs several hundred dollars. It is often reported that users clean forget to adjust the haptic intensity on Apple Watch, and then they complain of malfunction of the haptic. I just bought an Apple Watch 2 thinking it would be an upgrade from my fitbit, but whereas the fitbit “just worked” when I put it on, the Apple Watch has yet to register any activity at all, save for registering that I have changed elevation from going up and down stairs. Extremely frustrating, Having similar issue. The Apple Watch 3 (left), Apple Watch 4 and Apple Watch 5 (right) (Image credit: Apple) Choosing the best Apple Watch is a confusing business, not least because Apple sells three different models. Well, this is not a new issue that the device is facing. My Fitbit was a quarter of the cost and far more effective, and the customer service was better too! I had an Apple Watch for almost a year and it worked great. My daughter Lindsay can walk with me, with a higher heart rate for the same time and se will not get credit. I workout a lot and only see this for outdoor walks. There might be an unconscious bias because of the lack of women in tech that they’ve not tested as fully with us. Apple Watch Series 5 GPS+Cellular Space Grey Aluminium 44MM Black Sport Band. I don’t think this has settled into any pattern I can find. I have the same issue when I go on an outdoor bike ride. The workout details are recorded in health app but not on watch with exercise rings closing. When I go for an outdoor walk, even though my heart rate is in the 115-120 range I don’t get credit for all of my minutes. I personally have worked with Apple and showed them my stats and they act dumbfounded that they’ve never seen this issue. My Activity app shows that I walked 33 minutes. I personally don’t even pay attention to the time anymore and I just do the “Mind & Body” option for the remaining of my time in which I require to close my rings. I am so upset that this does not work. I’m having a different issue. I guess that a post-swim rinse under a shower would count, although they do recommend not using the watch for your average daily shower as soaps, shampoos etc, will not … I’ve spent a minimum of an hour a day for all 5 days that it has not worked doing research and then working through the suggestions. I read that if you log your activity as “other” it will record your activity minute for minute. I will just use “Other”. I’ve used this fix and corrected the problem for at least a year. Still didn’t resolve the problem. Now, your Apple Watch is in Water Lock mode and will disable all input on the device until disabled. I tried hard reset, Putting on charger and nothing happened. Have a Series 2 I watch, iPhone 7+, all of a sudden I’m not registering my activities, rings, steps etc… and it’s very important cuz my Doctor looks at it when I go every 6 weeks. My wife and I both have Series 5 AW, running watchOS 6.1.1. When your watch is charging, the red lightning bolt changes to a green lightning bolt .If your screen is blank or you see the Apple Magnetic Charging Cable icon and a red lightning bolt on the screen, charge your watch for up to 30 minutes. Exercise ring had been working fine, and then one week , craziness. Your email address will not be published. Tried the 20 minute walk outdoors and recalibrated. This feature is making a comeback after being removed by Apple in watchOS 4. My work around is to just not use their “Outdoor Walk” routine because the algorithm sucks. It actually sent the 33 minutes to my Weight Watcher app. I have the series 1 my husband bought me Nov. 2016. I’ve had Apple watches since launch and had mine in and out of water without issue so it’s certainly not just a case of water damaging a watch. When I’m just walking, it’s probably only around 96-110. I’m proud of Lindsay in so many ways but I can’t tell you how much it warms a mother’s heart to realize that her daughter is as geeky at heart as she is. It’s interesting too because we’ve looked at it a lot wondering about this very thing, and have noted that the differences between our exercise minutes when we do the exact same workouts are not sporadic, but it is a very consistent ratio. If your watch requires charging, a red lightning bolt appears on the screen. Nothing else I had tried worked!! I just ran a rough count of the GENDER of the people commenting here. So for example, before my walk I had 5 minutes recorded. It’s a problem Apple needs to work with the app developers to correct. Has anyone found an alternative fix for this yet? Yesterday, on the same walk, he got 53 minutes, I got 3. After it’s enabled, you’ll see the Water Lock icon appear on the top of your Apple Watch face. If not, click edit and move tot he top of the list. I went outside for a 20-minute walk in an attempt to recalibrate the watch, received 11 minutes of exercise credit. I believe that Chastity has won the “my watch doesn’t give me credit” contest. I’m stating those so you know that I have not been in bed all day, and I have in fact done some activity already. My husband and I have the same watch and watch setup. On the stepper my heart rate got up there around 150-170 bpm. May need to look at other brands. That is the only way to fix the exercise app. Because of this, any model is appropriate for swimming. Swim.com. Denise found that if she used the indoor walk setting, or even “other”, she WOULD get credit for the exercise time, that it was outdoor walk that wouldn’t work properly. I recalibrated last week and since then 4 separate walks over 20 minutes each haven’t registered. Thanks everyone! My Apple Watch died because I misplaced the charger and wasn’t able to charge it for 3-4 weeks. Shortly after watchOS 3 came out, Denise got a new phone and a new Apple Watch, and suddenly she got exercise credit on outdoor walks. I admit it is a crazy way to make it work but it is working for me. Do we see a possible correlation here? Here’s my “cheat” to get around it even though this may not be the proper way is to see how much time is reflected on my workout ring right before going on my walk or run. I can't find a single thing that says swimming in a pool with a series 4 is not recommended or covered. . When I switched back a few weeks ago I pulled my Apple Watch out of my bedside table and put it on the charger and the Apple logo instantly came up, then I noticed that after about 7 seconds the screen went black for about a second and then the Apple logo came back up and the cycle repeated. Today walked with my dog for an hour and over 3 miles. We see similar results for Indoor Walk, although these sessions are often shorter. Today I did an outdoor workout walk for 42 minutes. After watching the Apple announcement for the Series 4 watch I ordered one the minute they were available because the larger display, focus on … Then yesterday Exercise ring registered zero for the whole day, even though stand and movement were all the way round and then some. Really grateful to find this article and comment thread! I will try to recalibrate tomorrow and see if that helps. Seems simple enough…if I ride for 30 min and then end…I expect 30 min goal to have been met and displayed in Activity. My problem has been fixed by unpairing from my phone and then re-pairing. 5 years ago. My Apple Watch is sluggish View Item. I decided to add 20 years to my age and use 70% as my guideline. This article explains what you can do to fix when the Exercise ring of the Activity app on your Apple Watch is not working as expected. Based on the comments above I unpaired and then re-paired to my phone and that seems to have fixed the problem, so thanks for that suggestion! Anyone noticed something similar to this also happening? Part of The Verge Guide to the Apple Watch These days, more and more electronic devices are water resistant, including the Apple Watch. I am an avid geek from way back…. I have been using the activity app on my watch for some time. Unless you’ve got a … Over the course of a typical 20 minute brisk walk (on the Outdoor Walk setting), she might get 5-8 minutes of Exercise credit, whereas I would get at least 17. I noted this yesterday and thought it was arranged when it’d only put 4 mins on a 10min walk which I’d paused while I shopped. Recalibrating your watch alone WILL NOT fix the problem. Current iOS version is 10. It seemed fine at first, but after a month or so my run distances were behind those of the other people I run with. I want to close all my rings and some days it is impossible. This is obviously why so many of us have purchased the iwatch – to track the exercise. The plot thickens, we recalibrated the same hardware on watchOS 3 and still failed to capture a correct reading. I can easily throw this watch into the trash and get a Fitbit at this point…I’m just over it. bought it because it was supposed to be better than all others. So sad. I have tried multiple apps (mapmyfitness, mapmyrun, mapmywalk, strava, and a few others) and have had no luck in getting full credit. Back in February in my first post of using Apple Watch to track swim, I wrote about the metrics available and usage in the Apple Watch, a handful of data quality challenges, and my plan of using data captured to improve performance. After that, go back to your iPhone, open the Apple Watch app, and choose the My Watch tab. I got a brand new Series 5 for Christmas. Here some answers to your questions” Trying to tap on the watch will not work underwater, and our Apple Watch app does already allow you to pause a workout by pressing on both the crown and button If you have any more questions, please email email@example.com. Apple needs to fix this issue. Then every time you walk after that your pace and heart rate will be higher. If anyone figures out how to prevent the problem from recurring, I’d certainly be interested. Ed – this is positively BRILLIANT. So glad I found this thread. Because it is consistent, I usually don’t worry about it and just account for it in my mind. 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